2004 Customer Service Conference Proceedings
by James Symons;Multiple Contributors (9781583213131)

2004 Customer Service Conference Proceedings
 

James Symons;Multiple Contributors


Release Date: 15 April 2004
Format: Paperback
Category: Customer Service
Publisher: American Water Works Association
ISBN: 9781583213131
ISBN-10: 1583213139



Proceedings from second annual AWWA Customer Service Conference which addresses the pressing and timely issues of facing the utility industry. Topics include emergency call center, Customer Information Systems, customer communications, performance measures, employee evaluation, operations optimization, strategic planning, performance evaluations, credit and collections best practices, and new technology. This new event took place in April, 2004, San Diego, CA.

AUD $136.95

 This title is not held in stock & is ordered from suppliers, subject to availability.



Write a customer review of 2004 Customer Service Conference Proceedings.



If you like this title please tell others:

tell others

post to your Facebook wall post on Twitter post on Digg recommend to Stumbleupon bookmark on Delicious RSS feed send to a friend


Australian BookShop
Australian Bookshop. Established 2003
Search
Shopping Cart Customer Support


HolisticPage
International Online Store
of Inspiration
we ship everywhere
Australia Post
Australia Wide
.
Worldwide