 !Wow!: Deje Al Cliente Boquiabierto Con Un Servicio Fuera de Serie John Bush $24.87 | 10 Steps to Successful Social Networking for Business Darin Hartley $29.19 | 2004 Customer Service Conference Proceedings James Symons;Multiple Contributors $158.05 | A Fresh Approach 2 Excellent Customer Service: You're the Doctor. . . So Fix the Problem! Curtis A Cowan $19.01 |  A Paradigm of Customer Recovery: Customer Care from a Practical Approach"" Ken G Dawson $23.32 |
 A Simple Guide to Keep the Customer Happy and Healthy Samuel Rose $25.27 |  Abrace A Sus Clientes: El Metodo Probado Para Personalizar las Ventas y Lograr Resultados Sorprendentes = Hug Your Customers Jack Mitchell $16.59 |  Are You Being Served Yet?: Customer Service Evolution Ron Berger $53.55 | ASTD Handbook for Measuring and Evaluating Training Patricia Pulliam Phillips $190.17 |  Bag the Elephant: How to Win and Keep Big Customers Steve Kaplan $29.19 |
 Be Our Guest: Perfecting the Art of Customer Service Disney Institute;Michael D Kinni TedEisner $16.02 |  Be Our Guest: Perfecting the Art of Customer Service Disney Institute;Michael D Eisner $32.27 |  Beyond Customer Service (Revised) Richard F Gerson $23.14 |  Building Customer-Brand Relationships Don E Schultz;Marian Barnes Beth EAzzaro $195.02 |  Call Center Benchmarking: Deciding If Good is Enough Jon Anton;DavidIchor Gustin $42.82 |
 Call Center Customer Relationship Management Handbook and Study Guide Version 2.1 Brad Cleveland;Debbie Harne $291.22 | Call Center Performance Enhancement Using Simulation and Modeling Jon Anton;Vivek Hall BillBapat $115.79 | Calming Upset Customers, Fourth Edition: Stay in Control in Any Situation Rebecca Morgan $21.87 |  Calming Upset Customers, Third Edition Calming Upset Customers, Third Edition: Staying Effective During Unpleasant Situations Staying Effective During Rebecca L Morgan $20.41 | Competing Michael E Smith $155.71 |
Crafting Customer Value: The Art and Science Peter Duchessi $47.11 | Create Devoted Customers: Winfluence Secrets for Immediate Customer Service Improvement Dennis L Rosen $51.12 | Creating Customer Love: Make Your Customers Love You So Much They'll Never Go Anyplace Else! Dave Ratner $21.87 |  Crisp: Customer Satisfaction, Third Edition Crisp: Customer Satisfaction, Third Edition: Practical Tools for Building Important Relationships Practica Dru Scott $23.14 |  Crisp: Quality Customer Service, Fourth Edition: How to Win with the Customer William B Martin $20.41 |
 Crisp: Retailing Smarts Series: Providing Personalized Customer Service Big Book Taggart Robert;Debbie Publications CrispWoodbury $36.51 |  Critical Thinking in Consumer Behavior: Cases and Experiential Exercises Judy Graham $128.07 |  Customer Astonishment: 10 Secrets to World-Class Customer Care Darby Checketts;Paul B Brown $21.87 |  Customer Friendly: The Organizational Architecture of Service James Ziegenfuss $78.54 | Customer Friendly: The Organizational Architecture of Service Jr Ziegenfuss James T $139.40 |
 Customer Lifetime Value: Reshaping the Way We Manage to Maximize Profits Lerzan Aksoy;Timothy L Bejou DavidKeiningham $71.61 |  Customer Service and Beyond Dawn Mushill $31.14 |  Customer Service Done Right Zarifa Willard $54.42 |  Customer Service Foundation Level Full Certification Kit - Complete Skills, Training, and Support Steps to Remarkable Customer Service Ivanka Menken $67.20 |  Customer Service Nightmares Nancy J Friedman $18.95 |
 Customer Service Skills for Success Robert W Lucas $156.73 | Customer Service-Wbs Steck-Vaughn Company $26.54 | Customer Service: A Practical Approach Elaine K Harris $119.82 |  Customer Service: A Practical Approach Elaine K Harris $112.68 |  Customer Service: Aiming for Excellence Timothy P Bonomo $27.71 |
Customer Service: Career Success Through Customer Loyalty Paul R Timm $144.23 | Customer Service: Career Success Through Customer Loyalty Paul R Timm $153.82 |  Customer-Driven Change: What Customers Know, Employees Think, and Managers Overlook Bud Taylor $39.43 |  Dancing with the Customer: 101 Lessons Towards Service Supremacy Paul Dorrian $21.87 |  Delivering Unforgettable Customer Service: The Guide for Implementing Perfect Service in Your Organization Ivanka Menken $67.20 |
Earning Success: Do You Know What You Don't Know? Bill Lisowski $20.48 |  Exceeding Customer Expectations: What Enterprise, America's #1 Car Rental Company, Can Teach You about Creating Lifetime Customers (CD) Kirk Kazanjian;Alan Sklar $37.99 | Excellence in Service: Advanced + CBT, Instructor's Edition Axzo Press $43.90 | Excellence in Service: Advanced, Student Manual Axzo Press $43.90 | Excellence in Service: Basic + CBT, Instructor's Edition Axzo Press $43.90 |