Customer Service Books, CDs, DVDs

Customer Service Books, CDs, DVDs

Back to Professional and Technical - Books,CDs,DVDs

Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits
Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits
Lisa Ford
AUD $20.92
Fanatically Relentless Customer Service: The Insiders Guide: How to Rescue Your Customers from a World of Crappy Service
Fanatically Relentless Customer Service: The Insiders Guide: How to Rescue Your Customers from a World of Crappy Service
Calvin Stovall
AUD $20.92
Foundations of a Customer-Oriented Strategy- Integration and Involvement
Foundations of a Customer-Oriented Strategy- Integration and Involvement
Andreas Hart
AUD $159.60
Fresh Customer Service
Fresh Customer Service (CD)
Michael D Brown
AUD $44.93
Fresh Customer Service: Executive Summary Audio Book
Fresh Customer Service: Executive Summary Audio Book (CD)
Michael D Brown
AUD $15.92
From Cellmates to Soulmates: Integrating Sales and Service
From Cellmates to Soulmates: Integrating Sales and Service
Mark W Heisler;Suzanne Baldino Jones
AUD $50.49
From Cellmates to Soulmates: Integrating Sales and Service
From Cellmates to Soulmates: Integrating Sales and Service
Mark W Heisler;Suzanne Baldino Jones
AUD $35.09
Get to Know Your Customer
Crisp Publications
AUD $15.92
Going Above and Beyond: Reach the Pinnacle of Customer Service by Learning How to . . . Think and ACT Like a Concierge
Katharine C Giovanni
AUD $26.92
Great Customer Service on the Telephone
Kristin Anderson
AUD $16.42
Handling Difficult People and Situations: Lead People Through Adversity
Rick Conlow
AUD $22.42
How to Kick Your Customer Service Up a Notch: 101 Insider Tips
How to Kick Your Customer Service Up a Notch: 101 Insider Tips
Rosanne D'Ausilio
AUD $75.20
How to Win Customers and Keep Them for Life
How to Win Customers and Keep Them for Life
Michael LeBoeuf
AUD $22.50
I Love You More Than My Dog: Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad
I Love You More Than My Dog: Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad
Jeanne Bliss
AUD $34.95
If Service Came from the Heart: A Guide for Today's Business Owner on How to Deliver Outstanding Customer Service
Valinda Hanna
AUD $37.29
Irresistible Businesses: Dazzling and Delighting Customers for Life!
Irresistible Businesses: Dazzling and Delighting Customers for Life!
Lynn M Thomas
AUD $37.90
Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service
Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service
Alf Dunbar
AUD $20.72
Lead with Your Customer: Transforming Culture and Brand Into World Class Excellence
Mark David Jones
AUD $37.42
Learn How to Count Back Change Instantly...
Learn How to Count Back Change Instantly...
Carla Annerino;Angela Annerino
AUD $25.52
Lip Service: 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World
Lip Service: 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World
Hal B Becker
AUD $28.72
Listening to the Voice of the Market
R Eric Reidenbach
AUD $120.89
Love at First Sight - How to Make Your Prospects Fall in Love with You and Your Business Instantly - And Much More - 101 World Class Expert Facts, Hin
Jerry Alexander
AUD $45.98
Mastering Customer Service
Michael E Young
AUD $31.92
Meet Your Customers' Needs
Crisp Publications
AUD $14.93
One: A Consumer Revolution for Business
Stefan Engesth
AUD $22.42
Performance Measurement and Leisure Management
Konstantinos Alexandris
AUD $275.00
Profit Maximization Through Customer Relationship Marketing: Measurement, Prediction, and Implementation
Lerzan Aksoy
AUD $208.00
Quality Customer Service Rekindling the Art of Service to Customers
Quality Customer Service Rekindling the Art of Service to Customers
Sharon L Burton
AUD $39.90
Quality Customer Service Starts Inside Your Business
Quality Customer Service Starts Inside Your Business
Bob Bacza
AUD $37.29
Quality Customer Service, Fifth Edition: Satisfy Customers-It's Everybody's Job
William Martin
AUD $22.42
Quality from Customer Needs to Customer Satisfaction
Quality from Customer Needs to Customer Satisfaction
Bo Bergman;Bengt Klefsjv
AUD $115.40
Reaching Beyond Excellence
Reaching Beyond Excellence
Jim Mathis
AUD $29.38
Return on Customer: Creating Maximum Value from Your Scarcest Resource
Return on Customer: Creating Maximum Value from Your Scarcest Resource
Martha Rogers;Don Peppers
AUD $39.92
Roi Building the Crm Business Case
Roi Building the Crm Business Case
Glen S Petersen
AUD $59.38
Second Century: Reconnecting Customer
Second Century: Reconnecting Customer
Frits K Pil;Matthias Holweg
AUD $42.00
Service! Some People Just Don't Get It
Service! Some People Just Don't Get It
Trapper Woods;Todd Woods
AUD $16.42
Signposts to Service Excellence
Signposts to Service Excellence
Shepherd Shonhiwa
AUD $81.29
So You've Networked - Now What?: A Guide for Gaining and Retaining Clients
So You've Networked - Now What?: A Guide for Gaining and Retaining Clients
Juli Treadway
AUD $31.00
Stop Putting Prisoners on the Frontline and Calling It Customer Service
Stop Putting Prisoners on the Frontline and Calling It Customer Service (DVD)
Michael D Brown
AUD $37.42
Story Selling in the Connected Economy: Build Trust and Retain Customers for Life
Story Selling in the Connected Economy: Build Trust and Retain Customers for Life
Bill Whitley;Patrick Thean
AUD $49.90
Story Selling in the Connected Economy: Build Trust and Retain Customers for Life
Story Selling in the Connected Economy: Build Trust and Retain Customers for Life
Bill Whitley;Patrick Thean
AUD $31.00
Superior Customer Service: How to Keep Customers Racing Back to Your Business--Time-Tested Examples from Leading Companies
Dan W Blacharski;Denise S Starcher
AUD $29.92
Superstar Customer Service: It's All about C.A.R.E.
Rick Conlow
AUD $22.42
Support Center Complete Handbook - How to Analyze, Assess, Manage and Deliver Customer Business Needs and Exceed Customer Expectations with Help Desk,
Ivanka Menken
AUD $114.89
Sustaining Knock Your Socks Off Service
Ron Zemke;Thomas K Connellan TomConnellan
AUD $26.92
Telephone Courtesy & Customer Service, Fourth Edition: Be Your Company's Lifeline to Customers
Lloyd Finch
AUD $22.42
Thank God It's Sunday!: The Gospel of Customer Service
Thank God It's Sunday!: The Gospel of Customer Service
O Bernard Smalls
AUD $27.90
The Art of Celebrity Service
The Art of Celebrity Service
Eric Wilder
AUD $23.90
The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy & Control Costs
The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy & Control Costs (CD)
Bill Price;Jim Jaffe DavidBond
AUD $48.04
The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, & Control Costs
The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, & Control Costs (CD)

AUD $51.03


Pages: 1 2 3 



Australian BookShop
Australian Bookshop. Established 2003
Search
Shopping Cart Customer Support


HolisticPage
International Online Store
of Inspiration
we ship everywhere
Australia Post
Australia Wide
.
Worldwide