Customer Service Books, CDs, DVDs

Customer Service Books, CDs, DVDs

Back to Professional and Technical - Books,CDs,DVDs

The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, & Control Costs
The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, & Control Costs (CD)

AUD $32.44
The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs (CD)
Bill Price;Jim Jaffe DavidBond
AUD $126.43
The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs (CD)

AUD $138.38
The Chronicles of Sir Vival: Customer Service Under Siege
The Chronicles of Sir Vival: Customer Service Under Siege
Joan Fox
AUD $31.92
The Disease to Please: Curing the People-Pleasing Syndrome
The Disease to Please: Curing the People-Pleasing Syndrome (CD)
Harriet B Braiker
AUD $36.40
The Effective Manager's Handbook for Customer Service Success: 52 Weekly Motivational Tips and Quotes to Help You Improve Your Customer Service Every
The Effective Manager's Handbook for Customer Service Success: 52 Weekly Motivational Tips and Quotes to Help You Improve Your Customer Service Every
Edward D Gagnon;Gregory D Ward
AUD $25.90
The Heart of the Sale: Making the Customer's Need to Buy the Key to Successful Selling
Garry Mitchell
AUD $29.90
The Interdependence of Employee and Customer Satisfaction
The Interdependence of Employee and Customer Satisfaction
Yasemin Mehmet
AUD $113.40
The Manny
The Manny" Ways of Customer Service"
Manny Nowak
AUD $23.92
The Service Journey
The Service Journey
Susan J Hoekstra
AUD $17.92
The Service Pro: Creating Better, Faster, and Different Customer Experiences
The Service Pro: Creating Better, Faster, and Different Customer Experiences
Rick Tate;Josh Stroup
AUD $19.42
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
Robert F Lusch;Ruth N Vargo Stephen LBolton
AUD $99.90
The Six Principles of Service Excellence
The Six Principles of Service Excellence
Theo Gilbert-Jamison
AUD $49.90
The Six Principles of Service Excellence
The Six Principles of Service Excellence
Theo Gilbert-Jamison
AUD $31.00
Tracks: A Blueprint for Customer Development
Tracks: A Blueprint for Customer Development
Michael J Capone
AUD $27.90
Tracks: A Blueprint for Customer Development
Tracks: A Blueprint for Customer Development
Michael J Capone
AUD $45.98
Turn Your Customer on
Kevin Billingsley
AUD $38.98
Unleashing Excellence: The Complete Guide to Ultimate Cusomer Service
Unleashing Excellence: The Complete Guide to Ultimate Cusomer Service
Dennis Snow;Yankovitch Teri
AUD $37.42
Unleashing Excellence: The Complete Guide to Ultimate Customer Service
Unleashing Excellence: The Complete Guide to Ultimate Customer Service
D Snow
AUD $37.42
We: The Ideal Customer Relationship
We: The Ideal Customer Relationship
Steve Yastrow
AUD $32.92
What Customers Really Want: Bridging the Gap Between What Your Company Offers and What Your Clients Crave
What Customers Really Want: Bridging the Gap Between What Your Company Offers and What Your Clients Crave
Scott McKain
AUD $20.99
Why CRM Doesn't Work: How to Win by Letting Customers Manage the Relationship
Why CRM Doesn't Work: How to Win by Letting Customers Manage the Relationship
Frederick Newell;Seth Godin
AUD $44.93
Why Our Customers Quit?
Why Our Customers Quit?
Gerald A Long
AUD $27.98
Willie's Way: 6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty
Willie's Way: 6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty
Phillip Van Hooser
AUD $33.92
Willie: Chofer y Profesor
Phillip Van Hooser
AUD $32.28
Winning with the Customer from Hell: A Survival Guide
Winning with the Customer from Hell: A Survival Guide
Shaun Belding
AUD $28.72
You Will Be Satisfied (CD)

AUD $19.20
Your Call Is (Not That) Important to Us: Why Customer Service Is Broken
Emily Yellin
AUD $39.00


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