Customer Services Books, CDs, DVDs

Customer Services Books, CDs, DVDs

Back to Professional and Technical - Books,CDs,DVDs

101 Customer Ex IRD
Mayo Smith Debbie and Brooks Ian
101 Customer Ex Realcold
Mayo Smith Debbie and Brooks Ian
101 Customer Ex Sitel
Mayo Smith Debbie and Brooks Ian
101 Customer Ex Sovereign
May Smith Debbie and Brooks Ian
101 Quick Tips To Create Great Customer Experience
101 Quick Tips To Create Great Customer Experience
Mayo-Smith Debbie et al
AUD $12.95
Chocolates on the Pillow Aren't Enough
Chocolates on the Pillow Aren't Enough
Tisch
AUD $24.95
Complete Idiot's Guide to Winning Customer Loyalty The
Complete Idiot's Guide to Winning Customer Loyalty The
Raphel Murray et al
AUD $26.95
Customer Care In A Week 3rd edition
John Wellemin
AUD $22.99
Customer Cult: How Fedex&other Great Compan
Basch Michael
AUD $24.95
Five Star Service, One Star Budget: How to create magic moments for yourcustomers that get you noticed, remembered and referred
Five Star Service, One Star Budget: How to create magic moments for yourcustomers that get you noticed, remembered and referred
Heppell Michael
AUD $24.95
Global Call Centres
Global Call Centres
Eric Granered
AUD $55.00
Global Diversity
Global Diversity
Ernie Gundling and Anita Zanchettin
AUD $59.95
GOOD SERVICE IS GOOD BUSINESS
Catherine DeVrye
AUD $34.95
Hey I'm the Customer: Front Line Tips
Willingham
AUD $29.95
HUG YOUR CUSTOMERS
HUG YOUR CUSTOMERS
Jack Mitchell
AUD $26.95
Just Enough CRM
Tourniaire Francoise
AUD $84.95
Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences
Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences
Diller Steve et al
AUD $39.95
Return on Customer: Creating maximum value from your scarcest resource
Rogers PhD Martha Peppers Don
AUD $34.95
Service Strategy: Management moves for Customer Results, 2E
Horovitz Jacques
AUD $89.95
Seven Secrets of Service Strategy
Horovitz
AUD $54.95
STRATEGIC CUSTOMER MANAGEMENT STRATEGIZING THE SALES ORGANIZATION
STRATEGIC CUSTOMER MANAGEMENT STRATEGIZING THE SALES ORGANIZATION
PIERCY
AUD $85.00
The Buzz
The Buzz
David Freemantle
AUD $24.95
Third Child
Marge Piercy
AUD $59.99



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