
Topics covered include. Starting out: identifying projects, organizing teams, developing VOC models, formulating CTQ characteristics. Creating robust design concepts: principles, practical techniques, and engineering parameters. Kano modeling: delighting customers and responding to their evolving requirements. QFD: building a "house of quality" that reflects both spoken and unspoken customer needs. Failure Mode and Effect Analysis (FMEA): preventing failures, mitigating risks. Minimizing lifecycle cost through effective tolerance design. Designing in long - term reliability. If you're an engineer, manager, or quality professional who's ready to drive breakthrough improvements in product design and development, Dr. John X. Wang will guide you, every step of the way, to success. 0131448552B02172005
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