Principles of Operations Mangement and Student CD and Student DVD Packag
by Heiser & Render (9780132449755)

Principles of Operations Mangement and Student CD and Student DVD Packag (Book)

For the core course in Operations Management.
Operations Management, 7e allows students to apply what they’ve learned to real company challenges and best practices by offering a multitude of problems in the text and integrated case studies on video, including a new focus on the Darden Restaurants (i.e. Olive Garden, Red Lobster, etc).
Table of Contents
PART I INTRODUCTION
1. Operations and Productivity
2. Operations Strategy in a Global Environment
3. Project Management
4. Forecasting
PART II DESIGNING OPERATIONS
5. Design of Goods and Services
6. Managing Quality
6S.Statistical Process Control
7. Process Strategy
7S.Capacity Planning
8. Location Strategies
9. Layout Strategies
10. Human Resources and Job Design
10S.Work Measurement
PART III MANAGING OPERATIONS
11. Supply-Chain Management
11S.Outsourcing as a Supply Chain Strategy
12. Inventory Management
13. Aggregate Planning
14. Material Requirements Planning (MRP) and ERP
15. Short-Term Scheduling
16. Just-in-Time and Lean Productions
17. Maintenance and Reliability

USD $168.00

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