SugarCRM is a leading open source Customer Relations
Management tool and development platform with nearly 5.5
million downloads, nearly 17,000 developers, and lots
more users. The Definitive Guide to SugarCRM is the
first official SugarCRM book available to developers and
users. This definitive book begins by talking about the
SugarCRM platform components, namely MVC, Studio, Module
Builder, authentication, and themes. Next, you see how to
customize the modules SugarCRM comes with out of the box
in an upgrade-safe manner. The text then presents an
example application that a typical business might use and
shows how to build it using SugarCRM, using both existing
functionality as well as newly added functionality.