Working Through Conflict: Strategies for Relationships, Groups, and Organizations by Joseph P Folger;Randall K Poole Marshall ScottStutman (9780205569892)
Joseph P Folger;Randall K Poole Marshall ScottStutman
Covering the whole range of conflict settings-interpersonal, group, and organizational-"Working Through Conflict" provides an introduction to conflict management that is firmly grounded in current theory and research. Communication and conflict, the inner experience of conflict, theories of conflict interaction, conflict styles, power, face-saving, the context of conflict, conflict management, and third party intervention. Conflict management.