Discover why anger makes people irrational, lonely and depressed and how to quickly calm agitated colleagues and customers. Replace bitterness about the past with shared responsibility for the future. Create a blame-resistant...more details Format:Paperback Pages:223
Dispatch: 3 to 7 business days, stock levels permitting
Anna Maravelas
ISBN:9781427098887
An alarming 88% of Americans cite hostility, desk-rage, and workplace incivility as top concerns. How to Reduce Workplace Conflict and Stress will help executives...more details Format:Paperback Pages:420