Yes, you can improve your writing without memorising endless rules, perusing checklists of do's and don'ts or revisiting the lessons of secondary school. "Quick & Painless Business Writing" reveals secrets that will eliminate business-writing phobias and faux pas and help you create outstanding documents that get optimal results. First...more details Format:Paperback Pages:222
Dispatch: 3 to 7 business days, stock levels permitting
Susan Benjamin
ISBN:9780071597326
The Right Phrase for Every Situation . . . Every Time
WNo matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author of "Perfect Phrases for Dealing with Difficult People...more details Format:Paperback / softback Pages:212
Dispatch: 3 to 7 business days, stock levels permitting
Susan Benjamin
ISBN:9780071493048
This book provides perfect phrases for the right situation, every time. Whether it's hiring employees or creating teams, the "Perfect Phrases" series has the tools for precise...more details Format:Paperback / softback Pages:226
Dispatch: 3 to 7 business days, stock levels permitting
Benjamin Susan
ISBN:9780071629164
Put these words to work for you Learn the gift of gab and get closer to your dream job
This latest addition to the bestselling Perfect Phrases series is a must-read for anyone who dreads networking or who has ever fumbled or frozen during important and possibly career-changing conversations...more details Format:Paperback Pages:194
Dispatch: 3 to 7 business days, stock levels permitting
Susan F Benjamin
ISBN:9781427095602
Yes, you can improve your writing without memorizing endless rules, perusing checklists of do's and don'ts, or revisiting the lessons of high school...more details Format:Paperback / softback Pages:328
Dispatch: 3 to 7 business days, stock levels permitting
Susan S White;Benjamin Schneider
ISBN:9780761921479
"This book is not a 'one-minute' guide for managers in search of alleged quick-fixes of service quality. Instead, it is thirty years of accumulated theory and research that can help serious students understand and analyze this complex phenomenon. The book succeeds in embedding the often overlooked customer within organization studies...more details Format:Paperback Pages:200
Dispatch: 3 to 7 business days, stock levels permitting
Susan S White;Benjamin Schneider
ISBN:9780761921462
"This book is not a 'one-minute' guide for managers in search of alleged quick-fixes of service quality. Instead, it is thirty years of accumulated theory and research that can help serious students understand and analyze this complex phenomenon. The book succeeds in embedding the often overlooked customer within organization studies...more details Format:Hardcover Pages:200
Dispatch: 3 to 7 business days, stock levels permitting
Susan J Benjamin
ISBN:9781417822799
So you have to give a speech and this time you want to be confident. Here is your personal guide to "no-fault, no-fear" speaking events The best way to overcome your fear of public speaking is to know ahead of time what you will say and how you will be present the material...more details
Dispatch: 3 to 7 business days, stock levels permitting
Susan J Benjamin
ISBN:9781596471276
So you have to give a speech and this time you want to be confident. Here is your personal guide to "no-fault, no-fear" speaking events The best way to overcome your fear of public speaking is to know ahead of time what you will say and how you will be present the material...more details Format:Paperback Pages:186
Dispatch: 3 to 7 business days, stock levels permitting
Susan Benjamin
ISBN:9780201154849
Today's business prose has to be done yesterday. And it has to cut through gigabytes of other information. Can your memos and marketing material compete? do you spend so much time agonizing over words that you have no time for other work?With "Words at Work" you can make your writing faster...more details Format:Paperback Pages:256