Warren Read

PLUNGING POINT (Book)

Warren Read

ISBN:9780732281649

Provides an overview for the general reader of how intelligence services work in the post 9/11 world, and how that world is evolving. It is non-partisan...more details
Format:Paperback / softback  Pages:432

USD $33.16

 Out Of Print - No Stock

Rodney's Mother (Book)

Warren Read

ISBN:9781460943908

...more details
Format:Paperback  Pages:132

USD $15.79

   Dispatch: 3 to 7 business days, stock levels permitting

The Lyncher in Me: A Search for Redemption in the Face of History (Book)

Warren Read

ISBN:9780873516075

In June 1920, in Duluth, Minnesota, a mob of over 10,000 convened upon the police station, inflamed by the rumor that black circus workers had raped a white teenage girl-charges that would later be proven false. Three men were dragged from their cells and lynched in front of the cheering crowd.
More than eighty years later...more details
Format:Hardcover  Pages:199

USD $29.21

   Dispatch: 3 to 7 business days, stock levels permitting

The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship (Book)

Joe Fleischer;Warren Read Brendan BHersch

ISBN:9781578200979

Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. "The Complete Guide t"
The Complete Guide to Customer Support shows you how to maintain a quality staff...more details
Format:Paperback  Pages:272

USD $65.78

   Dispatch: 3 to 7 business days, stock levels permitting