Creating Customer Love: Make Your Customers Love You So Much They'll Never Go Anyplace Else!
by Dave Ratner (9781934454329)

Creating Customer Love: Make Your Customers Love You So Much They'll Never Go Anyplace Else!
 

Dave Ratner


Release Date: 01 August 2009
Format: Paperback
Pages: 144
Category: Customer Service
Publisher: Bridgeway Books
ISBN: 9781934454329
ISBN-10: 193445432X



If belief leads to trust, and trust leads to customer loyalty, then consider this one of the most practical handbooks on how to start a love affair with your customers. To Dave Ratner, an independent retailer for over thirty years, it's always been about creating unshakeable relationships with his customers. It's a path that has helped him, and other independents like him, beat the big box retailers. Even the U.S. Congress has called upon Dave to share his retail insights and advice. His story has been covered by the Wall Street Journal, The Associated Press, and CNN. Dave is a sought-after motivational speaker because of his humor and common-sense approach to business and customer relations. If ever there was a down-to-earth roadmap for business success that you could start implementing today, this is it.

AUD $22.95

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