Customer Service Nightmares
by Nancy J Friedman (9781560524984)

Customer Service Nightmares
 
Nancy J Friedman
Release Date: 31 July 1998
Format: Paperback / softback
Pages: 154
Category: Customer Service
Publisher: Cengage Learning
ISBN: 9781560524984
ISBN-10: 1560524987



From the Experience of everyone's worst day comes a collection of real stories of some of the worst customer service nightmares ever experienced. With invaluable clarity, Nancy Friedman, The Telephone Doctor(R), examines these incredible stories and shares her experienced insights with you. A perfect primer on the worst customer service practices and how to avoid or correct them.

AUD $32.95

 This title is not held in stock & is ordered from suppliers, subject to availability.


View other Nancy J Friedman titles like "Customer Service Nightmares"



Write a customer review of Customer Service Nightmares.



If you like this title please tell others:

tell others

post to your Facebook wall post on Twitter post on Digg recommend to Stumbleupon bookmark on Delicious RSS feed send to a friend


Australian BookShop
Australian Bookshop. Established 2003
Search
Shopping Cart Customer Support


HolisticPage
International Online Store
of Inspiration
we ship everywhere
Australia Post
Australia Wide
.
Worldwide